Terms of Service

These Terms of Service (“Terms”) are a contract between you and Lakeday, LLC (“Lakeday,” “we,” “us,” or “our”) for use of lakeday.ai, the Lakeday dashboard, APIs, CLI, hosted data runtimes, and related services (the “Services”).

By creating an account, signing in (including with Google or GitHub), or using the Services, you agree to these Terms and our Privacy Policy. If you are using the Services on behalf of an organization, you represent that you have authority to bind that organization, and “you” includes that organization.

1. The Services

Lakeday provides agentic data infrastructure: managed Lance state, object storage access, query, isolated runtimes, and related control-plane software. S3 and external Iceberg systems may be configured as customer destinations; Lakeday does not provide a hosted Iceberg catalog. Features, capacity, and availability may change. Hosted service is currently invite-only unless we tell you otherwise.

Self-hosted software may be offered under a separate license (including open-source licenses). Those licenses control that software. These Terms control the hosted Services and your Lakeday account.

2. Accounts

You must provide accurate account information and keep it current. You are responsible for activity under your account and for keeping credentials, API keys, and session cookies confidential. Notify us promptly of unauthorized use.

You may sign in with email and password or with a third-party identity provider such as Google or GitHub. Those providers’ terms also apply to your use of their sign-in. We receive basic profile information as described in the Privacy Policy and use it only to authenticate and operate your account.

You must be at least 16 years old, and old enough to form a binding contract where you live. The Services are a business product, not a consumer social network.

3. Acceptable use

You may not:

Break the law or infringe others’ rights
Probe, scan, or attack the Services except with our written permission
Circumvent authentication, quotas, or billing
Interfere with or disrupt other customers
Upload malware or content that is unlawful, or that you do not have the right to process
Resell the Services except as we agree in writing
Misrepresent your identity or the source of traffic

We may suspend or terminate access for violation, risk to the platform, or non-payment.

4. Customer Data

You retain all rights to data, tables, files, queries, and other content you or your users submit to the Services (“Customer Data”). You grant Lakeday a limited license to host, copy, process, transmit, and display Customer Data solely to provide and secure the Services.

You are responsible for Customer Data, for having the legal right to process it on the Services, and for configuring access within your organization. We do not claim ownership of Customer Data.

5. Our intellectual property

The Services, including software, branding, documentation, and the Lakeday name and logo, are owned by Lakeday or its licensors. These Terms do not transfer any ownership to you. You may not copy, modify, or create derivative works of the hosted Services except as the documentation expressly allows.

6. Fees and payment

Paid plans are billed in US dollars as described on our pricing page or an order form. Fees are processed by Stripe. Unless required by law, payments are non-refundable. We may change prices with notice before the next billing cycle. Unpaid amounts may result in suspension.

Free trials and invite-only access may be limited, modified, or withdrawn at any time.

7. Third-party services

The Services may depend on or interoperate with third parties, including Cloudflare, Stripe, Google, and GitHub. Their terms and privacy policies govern your use of those products. We are not responsible for third-party services we do not control.

8. Confidentiality

Each party may receive non-public information from the other. The receiving party will use that information only to perform under these Terms and will protect it with reasonable care. Customer Data is your confidential information. These Terms and our public documentation are not confidential.

9. Disclaimer of warranties

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, LAKEDAY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT CUSTOMER DATA WILL NEVER BE LOST.

You are responsible for backing up Customer Data that matters to you.

10. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, LAKEDAY AND ITS MEMBERS, OFFICERS, AND SUPPLIERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST DATA, OR BUSINESS INTERRUPTION, EVEN IF ADVISED OF THE POSSIBILITY.

OUR TOTAL LIABILITY FOR ALL CLAIMS ARISING OUT OF THESE TERMS OR THE SERVICES IS LIMITED TO THE AMOUNTS YOU PAID US FOR THE SERVICES IN THE TWELVE (12) MONTHS BEFORE THE CLAIM, OR ONE HUNDRED US DOLLARS (US $100) IF YOU HAVE PAID US NOTHING.

11. Indemnity

You will defend and indemnify Lakeday against claims, damages, and expenses (including reasonable attorneys’ fees) arising from Customer Data, your use of the Services, or your violation of these Terms or applicable law.

12. Termination

You may stop using the Services at any time. We may suspend or terminate the Services or your account if you breach these Terms, if required by law, or if we discontinue the Services. Upon termination, your license to use the hosted Services ends. Sections that by their nature should survive (including Customer Data ownership, fees owed, disclaimers, liability limits, indemnity, and governing law) will survive.

We will make a commercially reasonable effort to let you export Customer Data before deletion after termination, except where we must delete sooner for legal or security reasons.

13. Changes

We may update these Terms. We will post the new version at this URL and update the effective date. Material changes may also be announced by email or in the product. If you continue to use the Services after the changes take effect, you accept the new Terms. If you do not agree, stop using the Services.

14. Governing law

These Terms are governed by the laws of the State of Oregon, without regard to conflict-of-law rules. Exclusive venue for disputes is the state or federal courts located in Deschutes County, Oregon, and you consent to personal jurisdiction there.

Before filing a claim, you agree to try to resolve the dispute informally by emailing legal@lakeday.ai and allowing thirty (30) days for a response.

15. Miscellaneous

These Terms are the entire agreement for the hosted Services and supersede prior agreements on that subject. If a provision is unenforceable, the rest remains in effect. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets. Our failure to enforce a provision is not a waiver. There are no third-party beneficiaries.

16. Contact

Lakeday, LLC
63155 NW Vista Meadow Ln
Bend, OR 97703, USA
legal@lakeday.ai
Contact us